How to manage your account

What types of accounts are there?

There are 4 types of Teleseer accounts: Free Trial, Starter, Teleseer Pro, and Teams.

Each account allows users to process a designated amount of data.

The first 3 account types are for individual users while the Teams account type allows for multi-user collaboration.

You can learn more about the benefits of each account type at https://cyberspatial.com/pricing

Information about accounts is displayed in two places: the Account Overview and the Account Details.

Account Overview

The account overview section at the top of the main page identifies the team, subscription level, and the usage statistics for the loaded account. It is important to monitor the Projects, Hosts, Data, and Transfer values such that users do not exceed their allotted usage limits for the active subscription level.

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Account overview

Account Details

The account details panel displays more detailed information about your account. The additional information includes: Tenant name, Tier level.

To manage or upgrade your subscription, click on the Manage Account Subscription button.

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Account details

Account Dropdown

The account dropdown is used to switch between tenants/teams. If the user is a member of multiple teams, they can use this dropdown to switch to the desired tenant/team

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Account dropdown

Upon selection, the Uploads and Projects that are displayed will reflect the currently selected Team.

What is data under analysis (DUA)?

Data Under Analysis (DUA) is the total uncompressed amount of data that Teleseer has processed and stored for your account. You can free up space by deleting uploaded data files. Projects do not count towards your quota.

Your monthly transfer limit is roughly 4-5x of your data under analysis each month.

For instance, if you are at the Starter 10 GB tier level, you can have up to 10 GB of uncompressed data uploaded to your account. This could be raw PCAP, A compressed archive containing PCAP, or any combination thereof. You can delete (your uploads) and reprocess an additional 40 GB of data for the month. Compressed archives are useful because they can be uploaded faster*

NOTE: this does not mean that you can have a 10 GB compressed archive containing more than 10 GB of uncompressed data.
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